Last Updated: 20 March 2026
Your privacy matters to us. This Privacy Policy explains how SolimacAI (“we”, “us”, “our”) collects, uses, and protects your information when you use our AI video generation service, including the SolimacAI mobile apps available through the Apple App Store and Google Play. Depending on platform and app version, SolimacAI may offer digital credit purchases through platform-specific purchase flows. For iOS App Store builds, digital credit purchases may be offered through Apple In-App Purchase.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address or phone number (for authentication)
- First name and last name (required, used to create your display name)
- Authentication provider (email, phone, and any optional sign-in providers we enable)
- Preferred language and locale
1.2 Payment Information
Depending on platform and app version, SolimacAI may allow users to purchase digital credits through platform-specific purchase flows. For iOS App Store builds that support Apple In-App Purchase (“Apple IAP”), Apple processes the billing transaction.
When you make an Apple IAP purchase, we may receive and store limited purchase-supporting information, such as the purchased product or package, Apple transaction identifiers, original transaction identifiers, purchase timestamp, storefront, currency and price metadata received from Apple, an app-specific account-linking token, and verification, refund, revocation, or dispute-related status. We use this information to verify purchases, grant credits, prevent fraud or duplicate grants, reconcile balances and ledgers, support purchase-related customer service, and satisfy accounting, security, audit, tax, and legal obligations.
We do NOT collect or store your full payment card or bank details for Apple IAP. Apple maintains its own billing and purchase-history records under its own policies. Other platforms may use different checkout or payment providers.
1.3 Content You Provide
When using our service:
- Text prompts for video generation
- Uploaded photos for character generation (see Section 3A for biometric data handling)
- Generation settings (duration, resolution, style)
- Generated videos stored in your library
1.4 Device Information
To support app functionality and improve the service:
- Device type (iOS, Android)
- App version
- Operating system version
1.5 Usage Data
To improve our service:
- Features used and interaction patterns
- Generation history and preferences
- Timestamps of activities
- App usage analytics (via Firebase Analytics)
- Crash reports and performance diagnostics (only if crash/performance reporting is enabled)
1.6 Identifiers
- Firebase User ID (unique account identifier)
- Device identifiers (platform-provided app or device identifiers, such as Identifier for Vendor on iOS)
Note: We do NOT use advertising identifiers (for example, Apple’s IDFA), and we do NOT track users across apps or websites owned by other companies.
2. How We Use Your Information
| Purpose | Information Used |
|---|---|
| Account Management | Email, phone, first name, last name |
| Purchase Verification and Credit Fulfillment | Purchase metadata, account identifiers, balance records, ledger records |
| Video Generation | Prompts, photos, settings |
| Service Improvement | Usage patterns, analytics events, feedback, diagnostics (if enabled) |
| Legal Compliance | All relevant data as required |
We do NOT use your data for:
- Targeted advertising
- Selling to third parties
- Cross-app tracking
- Building advertising profiles
3. AI Processing Disclosure
3.1 How AI Generation Works
When you create a video:
- Your text prompt is refined by Google Gemini (prompt optimization), and your prompt, optional photos, and selected generation settings (such as duration, resolution, style, and dialect preference) are sent to Google VEO 3.1 (video generation)
- The AI processes your inputs to generate a video
- The video is returned to your account
3.2 Important AI Privacy Points
Under our current API configuration, your content is NOT used to train AI models.
- Your prompts, photos, and selected generation settings are processed solely to generate your requested videos
- We access AI services through business/API tiers that, per provider terms, do not use customer inputs for model training
- Google Gemini: Used for prompt optimization. Subject to Google Cloud Data Processing Terms
- Google VEO 3.1: Used for video generation. Subject to Google Cloud Data Processing Terms
- Other Providers: We will only integrate providers offering equivalent data protection commitments
- Generated videos are stored in your account and are not shared publicly by default
- The Explore tab displays curated/admin-managed content selected by SolimacAI (not an open user-to-user social feed)
- In-app consent: The app obtains your explicit consent before sending any data to AI services for the first time. You may review data handling details at any time via the in-app Privacy Policy link
- Policy updates: If any provider changes their data handling practices, or if we change our configuration, we will update this policy and notify you before any such change takes effect
3A. Biometric and Sensitive Data
3A.1 Face Photographs
When you upload photos for character-based video generation, these may contain biometric identifiers (facial geometry). We handle this data with additional care:
3A.2 Purpose Limitation
- Face photos are used exclusively for generating AI videos with character resemblance
- We do NOT use face data for identity verification, facial recognition, or matching against other databases
- We do NOT create biometric templates or facial embeddings for any purpose other than video generation
3A.3 Retention and Deletion
| Data Type | Retention Period | Deletion |
|---|---|---|
| Uploaded face photos | Transient — transmitted to AI provider for processing only, not retained by SolimacAI after processing | Not retained after AI video generation completes |
| AI-processed representations | Transient (processing only) | Not stored after generation completes |
3A.4 Your Control
- Face photos are transmitted for AI processing and are not retained by SolimacAI after processing completes
- Generated videos, which may contain AI-rendered likenesses, are stored until deleted by the user
- Upon account deletion, retained account data and generated content are scheduled for deletion within 30 days
- To request immediate deletion of any biometric-related data, contact admin@solimacai.com with subject line “Biometric Data Deletion Request”
3A.5 Third-Party Processing
Face photos are transmitted to AI providers (Google) solely for video generation. Google processes this data under its applicable Cloud Data Processing Terms: https://cloud.google.com/terms/data-processing-addendum.
4. Third-Party Services
We work with the following service providers:
| Service | Purpose | Data Shared |
|---|---|---|
| Firebase (Google) | Authentication, database, storage, analytics | Account data, videos, usage analytics |
| Google AI (Gemini & VEO 3.1) | Prompt optimization (Gemini) and video generation (VEO 3.1) | Prompts, photos, generation settings (duration, resolution, style, dialect) |
| Apple App Store / StoreKit | iOS app distribution, in-app purchase processing, transaction services, and purchase-related platform notifications | App metadata, platform identifiers, and purchase-related metadata required for iOS App Store purchase processing and verification |
| Google Play | Android app distribution and platform services | App metadata and platform identifiers |
| Cal.com | Training session booking page (in-app webview) | Booking form data and scheduling metadata you submit on the booking page |
Each provider operates under their own privacy policies and maintains appropriate security standards. We require that all third-party service providers with whom we share user data maintain data protections consistent with or equivalent to those described in this Privacy Policy.
- Apple: Subject to Apple Privacy Policy
- Google: Subject to Google Privacy Policy and Firebase Terms
For a current list of subprocessors with detailed information (name, purpose, region, data categories), contact admin@solimacai.com.
5. Data Storage and Security
5.1 Where Data Is Stored
Your data is stored in Cloud infrastructure with servers primarily located in secure Google Cloud data centers.
5.2 Security Measures
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for stored data
- Secure authentication via Firebase Auth
- Access controls to protect your data
5.3 Your Responsibility
You are responsible for keeping your login credentials secure and not sharing account access.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until you delete your account |
| Generated videos | Until you delete them |
| Uploaded photos (including face photos) | Transient — not retained by SolimacAI after AI processing completes |
| Text prompts | Retained as part of the associated video record; deleted when the video is deleted or upon account deletion |
| Credit balance and ledger records | Until account deletion + legal requirements |
| Apple IAP transaction verification records | Until account deletion + fraud, dispute, audit, tax, and legal requirements |
| Apple IAP refund, revocation, and notification records | Until account deletion + fraud, dispute, audit, tax, and legal requirements |
| Usage logs | 2 years |
| Crash reports | 90 days (if crash reporting is enabled) |
| Backups containing deleted data | Purged within 30 days of deletion |
7. Your Rights
You have the right to:
7.1 Access Your Data
View your account information, generation history, stored videos, and supported purchase-related account records through the app or by contacting us.
7.2 Correct Your Data
Update your profile information at any time in Settings.
7.3 Delete Your Data
- Delete individual generated videos from your library
- Delete your entire account and associated data (available in-app under Settings → Delete Account)
Deletion of your account does not necessarily require immediate deletion of certain purchase, ledger, security, fraud-prevention, tax, audit, or legal-compliance records that we are required or reasonably permitted to retain.
7.4 Download Your Content
Export and download your generated videos at any time.
7.5 Opt-Out of Communications
We do not currently send marketing or promotional communications. If we introduce marketing communications in the future, you will be able to opt out via in-app settings or your device notification settings. Essential service updates may still be sent where necessary.
To exercise these rights, contact us at admin@solimacai.com.
7A. Regional Privacy Rights
7A.1 United States Residents
California (CCPA/CPRA), Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), and other US states with privacy laws:
| Right | Description |
|---|---|
| Right to Know | Request what personal information we collect, use, and disclose |
| Right to Delete | Request deletion of your personal information |
| Right to Correct | Request correction of inaccurate personal information |
| Right to Opt-Out of Sale/Sharing | We do NOT sell or share your personal information for cross-context behavioral advertising |
| Right to Non-Discrimination | We will not discriminate against you for exercising your rights |
| Right to Appeal | If we deny your request, you may appeal within 45 days |
Response Timeline: We will respond to verified requests within 45 days (may be extended by an additional 45 days if necessary).
Verification: To protect your privacy, we verify your identity before processing requests using your account email.
7A.2 European Economic Area, UK, and Switzerland (GDPR)
| Right | Description |
|---|---|
| Right of Access | Obtain a copy of your personal data |
| Right to Rectification | Correct inaccurate data |
| Right to Erasure | Request deletion (“right to be forgotten”) |
| Right to Restrict Processing | Limit how we use your data |
| Right to Data Portability | Receive your data in a structured, machine-readable format |
| Right to Object | Object to processing based on legitimate interests |
| Right to Withdraw Consent | Withdraw consent at any time |
Legal Basis for Processing:
- Contract: To provide our video generation service
- Consent: For optional features and marketing
- Legitimate Interests: For service improvement, purchase verification, fraud prevention, and security
Response Timeline: We will respond within one month (may be extended by two additional months for complex requests).
Appeal/Complaint: You may lodge a complaint with your local Data Protection Authority.
7A.3 How to Exercise Regional Rights
Contact admin@solimacai.com with:
- Subject line: “Privacy Rights Request – [Your Region]”
- Your account email
- Specific right(s) you wish to exercise
8. Children’s Privacy
SolimacAI is not specifically directed at children. We do not knowingly collect personal information from children under 13 years of age (or the applicable digital consent age in your jurisdiction, such as 16 in certain EU member states). If you believe a child has provided us with personal information, please contact us immediately at admin@solimacai.com and we will delete the information promptly.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including countries where Google Cloud, Apple, and Google operate. We ensure appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses where required.
10. Tracking
Our mobile apps use local storage and Firebase Analytics to support app functionality and improve user experience. We do NOT use cookies in the mobile apps or third-party tracking SDKs. We do NOT participate in cross-app tracking.
11. Mobile App Store Disclosures
11.1 Cross-App Tracking
SolimacAI does NOT track you across apps and websites owned by other companies. We do NOT use third-party advertising tracking technologies. On iOS, we therefore do NOT request the App Tracking Transparency (ATT) permission.
11.2 Payments and In-App Purchases
For iOS App Store builds, SolimacAI may offer Apple In-App Purchase for digital credit packs. When you initiate an iOS in-app purchase, Apple processes the billing transaction through the App Store.
For Apple IAP, SolimacAI does NOT receive or store your full payment card or bank details. We do receive and store limited purchase-supporting records, such as the product or package purchased, Apple transaction identifiers, purchase timestamps, storefront, currency and price metadata received from Apple, app-specific purchase-linking tokens, and verification, refund, revocation, or dispute-related status.
We use these records to verify purchases, grant credits, prevent duplicate grants or fraud, reconcile balances and ledgers, support refunds or disputes, and satisfy accounting, security, audit, tax, and legal obligations. Android, web, and other platforms may use different payment or checkout flows.
Digital credits purchased through Apple In-App Purchase do not expire.
11.3 Account Deletion
You can delete your account directly within the app under Settings → Delete Account. Upon deletion, we schedule removal of your account data (such as account information and generated videos) within 30 days, in compliance with applicable platform requirements, including Apple’s account deletion requirements where applicable. Some records, such as credit balance records, Apple IAP transaction verification records, refund or revocation records, and other security, fraud-prevention, tax, audit, or legal-compliance records, may be retained longer where required by law or reasonably necessary, as described in Section 6.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified through:
- In-app notifications
- Email (if provided)
- Updated “Last Updated” date
For material changes that adversely affect your rights, we will provide at least 15 days advance notice before the changes take effect.
Continued use after changes constitutes acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of the Arab Republic of Egypt.
14. Contact Us
For privacy-related questions or to exercise your rights:
Email: admin@solimacai.com
Website: https://solimacai.com
By using SolimacAI, you acknowledge that you have read and understood this Privacy Policy.